About Us

About Bagro

Welcome to Bagro. We are a dedicated e-commerce brand located at 66 Perry St, New York, NY 10014, USA , serving customers exclusively across the United States. Our focus is on delivering functional and well-designed accessories for your daily needs.

Our Vision

Our vision is to provide stylish, practical, and everyday handbags designed for modern lifestyles. We believe that the right handbag can enhance convenience, organization, and personal style in daily life.

Our Passion and Products 

We are passionate about style, functionality, and everyday convenience. That is why our store specializes in handbags designed to complement modern lifestyles. We carefully build our collection to ensure our customers receive reliable, durable, and visually appealing products for daily use.

Our Mission

Our mission is to offer a straightforward, secure, and customer-friendly shopping experience. We aim to provide excellent value by offering Free Shipping on all our orders. To ensure complete financial transparency, all our prices and transactions are clearly listed and processed in the US Dollar ($) , and we provide trusted, secure checkout options through PayPal or Venmo.

Our Business Commitment

We are deeply committed to customer satisfaction and operational transparency, which are the core values of our business. We ensure timely dispatch, with an order processing time of 1 to 2 business days and a shipping time of 3 to 5 business days , resulting in a Total Estimated Delivery timeframe of 4 to 7 business days. We partner with recognized carrier services like DHL and FedEx , and we always provide a tracking number so you can monitor your order's progress. Furthermore, we stand behind our customers with a clear 30 Days return window and a $0 Restocking Fee.

Business Information

To maintain complete trust and transparency with our customers, here are our official business details:

  • Store Name: Bagro
  • Phone Number: +1 (212) 226-3100
  • Email Address: support@bagro.shop
  • Physical Address: 66 Perry St, New York, NY 10014, USA
  • Business Days: Mon - Fri
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 Hours.